Making A Purchase
Just browse our catalogue, click on any items that you wish to buy and put them into the shopping basket. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.
We accept Visa (including electron), Mastercard, Delta, Switch/Maestro, JCB and Solo cards. We do not accept American Express.

Product Information
Product information, dietary flags, photographs, and pack sizes are all for illustrative purposes and general advice. Though we believe them to be correct they cannot be guaranteed. From time to time recipes, packaging, dietary classifications and ingredients vary and change and we may not always be as up to date as we would like to be, so please always check the details on the packaging before using. This is especially important if there is a possibility of an allergic reaction.
Please contact the manufacturer of the goods, or your own doctor directly if you have any doubts concerning the nature of product ingredients or if you suspect that you may be allergic to the ingredients. Please contact us if you would like information about any product issues. The contact details can be found on our contact us page..

Nut Caution: We store nuts on our premises along with all other products, we do not have a special nut free zone.

Alcohol sales
Under UK law, we are unable to sell alcoholic drinks for consumption by anyone under the age of 18. When you place an order for alcohol with us you are confirming that you are at least 18 years old and that you will not provide alcohol to be consumed by anyone under the age of 18.

Out of Stocks 
Occasionally the site will let you order a product but it may be not available when we pick your order. If this should happen, we will contact you for instructions before we fulfill the order.Prices & VAT
All prices shown are inclusive of VAT where applicable. We endeavour to keep pricing information on our website up-to-date. Prices on the day of dispatch are charged.

Data Protection & Credit Card Security
To process your order we need the information requested at the checkout. A telephone number is required so that we can contact you if there is a problem with your order. We may need to pass your contact information to a delivery agent to arrange delivery of your order. Our site uses secure server software whenever you place an order. We will never store your credit card details and we do not store other information you give unlesss you opt to receive emails from us. We can accept card payments over the phone if you prefer. Any paper based information is destroyed after use.

Guarantee, Returns and Order Cancellation
We are committed to customer service. If you are not satisfied with your order please inform us immediately by email or telephone and we will endeavour to resolve issues promptly and may offer a refund or replacement goods. Returns of non-faulty goods are at the customers expense.